We read every message. For anything urgent involving your safety or another user's behavior, use the in-app Report option first — it reaches our moderation review directly and fastest.
SOL matches people based on real astrological compatibility — not just your sun sign, but your full natal chart (sun, moon, and rising sign), calculated from your birth date, time, and location.
Every match on SOL is scored using real synastry between your chart and theirs. Free users get a sun-sign compatibility teaser; Stellar and Nova subscribers unlock your full chart-based compatibility.
Yes — face verification is required to use SOL, and it's enforced on our end, not just something we ask nicely. If you ever come across a profile that seems off, please report it.
Open the profile or conversation and tap Report. For an active safety concern, SOL also has a built-in SOS/emergency contact feature in the Safety tab. Every report is reviewed by our moderation process.
Stellar unlocks unlimited likes and conversations, full chart-based compatibility, Ask Juno AI chat, video calls, Incognito Mode, and more. Nova is our top tier — it adds AI-curated match suggestions, full visibility into who's liked you, a free Composite Chart reading with every match, and higher usage limits across the board. Full pricing is in the app under Settings.
Subscriptions are billed and managed through your Apple or Google account, not through SOL directly. On iPhone: Settings → [your name] → Subscriptions. On Android: Google Play → Menu → Subscriptions. You can also tap "Manage Subscription" from SOL's Account settings.
Refunds are handled by Apple or Google, not by SOL directly, since that's who processes the payment. You can request one through your Apple ID purchase history or Google Play order history.
You can request a full data export or account deletion from SOL's Account Settings. If you run into any trouble with that, email us and we'll take care of it.
After a match, you can opt in to a short, occasional check-in about how things are going — it's completely optional, helps power the compatibility insights shown in the app, and you can stop at any time.
Email us at the address above with what happened and, if you can, what device/OS version you're on. We genuinely want to know.
Last updated: August 31, 2026
This Privacy Policy explains how S.O.L.: Signs of Love ("SOL," "we," "us") collects, uses, and protects your information. SOL is operated by TMB Technologies LLC, a Pennsylvania limited liability company. If you have questions, contact us at support@sol-mates.com.
SOL is intended for users 18 years of age and older. We verify age at signup and do not knowingly collect information from anyone under 18.
Account and profile information: your name, email address, birth date, birth time, and birth place (used to calculate your natal chart), gender, photos and videos you upload, bio, and preferences.
Verification data: a photo/video captured during face verification, used to confirm you're a real person. This is used for verification purposes and is not shared publicly.
Location: your precise or approximate location, used to show you nearby matches and for safety features like the SOS/emergency contact tool.
Content you create: messages you send to matches, survey/check-in responses ("Your Story"), reports you file, and any other content you submit.
Payment information: if you subscribe to Stellar or Nova, your purchase is processed by Apple (or Google Play) — we do not directly collect or store your payment card details. We receive confirmation of your purchase and subscription status through Apple/Google and our payment infrastructure provider (RevenueCat).
Contacts: if you choose to add an emergency contact, we access your device contacts only to help you select one — we don't collect your full contact list.
Usage and diagnostic data: how you use the app, crash reports, and performance data, collected to fix bugs and improve the app.
Device identifiers: used for push notifications and to keep your account secure.
To operate SOL's core features: matching, chat, compatibility scoring, and subscriptions. To verify you're a real person and keep the community safer. To provide safety features, including emergency contact and content moderation. To communicate with you, including notifications and support responses. To improve the app and fix problems. To comply with legal obligations.
We do not sell your personal information. We share information with service providers who help us operate SOL: Supabase (our database and backend), RevenueCat (subscription/payment processing), Sentry (crash reporting), and Apple/Google (app distribution and payment processing). We also share information with other users, limited to what you choose to share on your profile and in conversations — precise location is never shown to other users, only approximate distance. We may share information with law enforcement or legal authorities if required by law or to protect someone's safety.
You can request a copy of your data or delete your account at any time from Account Settings in the app. If you have trouble with either, email support@sol-mates.com and we'll take care of it. Depending on where you live, you may have additional rights under laws like the GDPR (EU) or CCPA (California), including the right to access, correct, or delete your data, and to object to certain processing. Contact us to exercise these rights.
We retain your information for as long as your account is active, or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we delete or anonymize your personal information, except where we're required to retain it by law.
We use industry-standard measures to protect your information, including encrypted connections (TLS) for all data in transit and access controls on our database. No system is 100% secure, and we can't guarantee absolute security.
We may update this policy from time to time. We'll update the "Last updated" date above when we do. Continued use of SOL after changes means you accept the updated policy.
Questions about this policy or your data? Email support@sol-mates.com.